During Diamond Protection First Aid courses, our qualified trainers teach participants about the condition known as shock. You may have heard the term many times, but what exactly is shock?

Shock is one of the body’s defence responses which occurs when the body responds to a sudden drop in blood pressure. This may be caused by a number of factors, including injury, poisoning, illness, allergic reactions, infection, dehydration and blood loss. The body reacts to this by conserving blood flow to vital organs by constricting vessels in the extremities. At the same time, the body may release the hormone adrenaline, which further constricts blood vessels. This can be life threatening, as the person is left at the risk of organ failure. If you ever suspect a person is experiencing shock, call for medical assistance immediately.

There are seven medical categories of shock:

  • Anaphylactic shock – from allergic reactions
  • Neurogenic shock – from emotional trauma
  • Cardiogenic shock – from heart deficiencies
  • Septic shock – from blood infections
  • Hypovolemic shock – from bleeding
  • Endocrine shock – from hormonal disorders
  • Obstructive shock – from obstructed blood flow

Shock can be a life threatening condition, therefore it is critical that you know how to recognise the symptoms in case you need to get urgent medical assistance. Common symptoms of shock include:

  • Disorientation
  • Feeling weak
  • Inability to speak
  • Cool, clammy skin
  • Lackluster eyes
  • Dilated pupils
  • Vomiting and nausea
  • Anxiety
  • Weak and rapid pulse
  • Shallow/slow breathing or rapid/deep breathing
  • Dry mouth
  • Heartbeat irregularities
  • Unconsciousness

If you suspect a person is experiencing shock, use the DRSABCD approach to assess the situation. Lay the person down and keep them warm, comfortable and conscious. Do not offer them any food or drink whilst in this state. If the person is free from injury, gently raise their legs above the level of their laid down body to increase blood flow to their torso and head. Manage any signs of bleeding. Reassure the person and keep them calm until medical assistance arrives.

First Aid is an important skill required in all workplaces. Our trainers are experts in their fields, providing practical sessions to deliver and maintain qualifications all over Australia. Ensure the safety of your workplace by enrolling your staff in a course today.


Diamond Protection Pty Ltd (Diamond) is a leading provider of security, emergency and training services. Established in 1995, this Australian owned and operated company is committed to leading the way – to be the standard of excellence. Diamond operates an internationally certified Integrated Management System (IMS) incorporating ISO accreditation for Quality (ISO 9001:2008), Occupational Health & Safety (AS/NZS 4801 & OHSAS18001:2007) and Environmental Management (ISO 14001:2004) Systems. The company has placed significant importance in continual improvement and commitment to the community and environment.

Diamond works closely with clients throughout Australia and beyond to provide security audits, security guards / officers, patrols, risk management, emergency service officers, safety officers, life support and nationally recognised training courses in partnership with Australian government and private Registered Training Organisations.

Visit our website at www.diamondprotection.com, call our team on 1300 669 155 or email: info@diamondprotection.com to outline your specific requirements.