Personal Presentation as a Security Officer

A security guard is a professional individual in the community. As such, they must present a professional image that gives an air of strength, alertness and efficiency. As an employee, you are representing not only yourself, but also your employer company and the client you are working for. Often, you will be dealing with clients [...]

2019-05-21T21:17:40+11:00September 7th, 2015|0 Comments

How to Deal With & Deter Drink Spiking

Deterring and reducing the likelihood of drink spiking in a venue you are working in is part of your duty of care. Unlike voluntary illegal drug use, drink spiking is the involuntary consumption of what can be very dangerous and sometimes life threatening substances. Drink spiking occurs within night club, bar or festival type venues [...]

2019-05-21T21:17:40+11:00August 31st, 2015|0 Comments

Making an arrest as a Security Officer

An “arrest” is defined as the action of seizing a person with an intent to restrain and take into custody. It should also be noted that, if the circumstances allow, a person may submit to the arrest merely by being informed of the intention, without the need for physical restraint. Contrary to common thought, anyone [...]

2019-05-21T21:17:41+11:00August 24th, 2015|0 Comments

Self-defense in the security industry

There are two considerations that the law takes into account when defending a charge of assault to define whether or not it qualifies as a reasonable amount of force, and therefore self-defense. On reasonable grounds, the accused believed the amount of force used to defend him/herself or another person was necessary. The belief was reasonable. [...]

2019-05-21T21:17:41+11:00August 17th, 2015|0 Comments

Bomb Threat Phone Call Response

Unfortunately, bomb threats, whether they are hoaxes or not, are a common occurrence when you are in the security and emergency response industry. It is important to treat every instance as serious and legitimate. If the threat is received via telephone call, the officer receiving the call must record details constantly and get as much [...]

2019-05-21T21:17:41+11:00August 17th, 2015|0 Comments

Communicating with your Security Client

When working as a trained security officer, you will be expected to contribute to  professional, succinct communications with your company’s clients. A client may require changes in services to meet particular needs. In order to grasp the entirety of these requests, you may need to prompt the client for new information. They may not be [...]

2019-05-21T21:17:41+11:00August 10th, 2015|0 Comments

What is Considered a Standard Alcoholic Drink?

  When working in the hospitality industry, security officers and emergency response officers will come into regular contact with patrons consuming alcohol. In order to monitor alcohol consumption safely, officers need to understand the concept of a standard drink. One standard alcoholic drink is defined as a beverage that contains 10 grams of pure alcohol. [...]

2019-05-21T21:17:44+11:00August 3rd, 2015|0 Comments

Handling Aggression as a Security Officer

You will come across situations in during your careers in the Emergency and Security industries that will require you to deal with aggressive people. These people may be upset, protective, scared or intoxicated by drugs or alcohol. In any case it is important that the aggression presented is not denied or repressed. Acknowledging anger is [...]

2019-05-21T21:17:44+11:00August 3rd, 2015|0 Comments